Key Responsibilities

The HR & Admin Manager is part of the leadership team responsible for developing and implementing human resources policies, procedures and programs that drive organizational excellence and build a culture aligned with Naramata Centre’s vision and values.   The position also leads development of processes and workflows to support effective and efficient operations.

The HR & Admin Manager is responsible for managing HR and administrative functions.  The position reports to the Executive Director and works in partnership with departmental managers.  

March 1 - October 15 | 32 hours per week, with potential adjustments based on seasonal demands

HR Responsibilities:

• HR Policies & Procedures:  Develop and implement human resources policies and procedures in alignment with the vision, mission and values of Naramata Centre.

• Recruitment & Onboarding:  Manage recruitment processes, including sourcing, interviewing, and onboarding new team members.  Support managers in making hiring decisions.

• Training and Development:  In partnership with departmental managers, build and deliver training employee programs.  Support senior leaders in building professional development plans.  

• Performance Management:  Develop and oversee implementation of performance management programs.  Provide advice and guidance around conflict resolution and disciplinary actions when necessary.

• Compensation & Benefits:  Administer employee benefits and work with the Bookkeeper to ensure accurate payroll processing.

• Compliance:  Ensure compliance with employment related laws and regulations.

• Employee Engagement:  Foster a positive and inclusive work culture through employee engagement initiatives.

• Record Keeping:  Maintain accurate and confidential employee records.

Administrative Responsibilities:

• Password and System Access Management: Implement and manage a password management system; ensure team members are correctly enrolled or removed from systems.

• Document Management:  Develop document management plans, policies, procedures and templates.

• Training and Coaching:  Provide training and guidance to team members on document management procedures.

• Accessibility & Confidentiality:  Manage document management process related to versioning, collaboration and confidentiality.

• Workflows and Collaboration:  Support managers and teams in establishing efficient workflows and structures, providing guidance on process improvements and cross-departmental collaboration.

• Office Management: Oversee daily administrative operations to maintain smooth office functionality and high productivity standards.

• IT and Inventory Management: Maintain IT infrastructure and manage inventory of office supplies to support uninterrupted operations.

Skills & Competencies:

• Proven experience in human resources management preferably in the hospitality industry.

• Strong knowledge of employment laws and regulations.

• Excellent interpersonal and communication skills.

• Ability to handle confidential information with discretion and professionalism.

• Effective problem-solving and decision-making abilities.

• Commitment to promoting a positive work environment.

• Demonstrated ability to build strong relationships with staff at all levels in the organization.

• Strong organizational skills with a keen attention to detail.

• Experience with document management procedures, systems, and standards.

Education & Experience:

• Bachelor's degree in human resources, business administration, or a related field.

• Proficiency in HR software, Asana (or similar system) and Google Workspace applications.

• Knowledge of document management standards and best practices.

Other Requirements:

• Able to work both remotely and on-site, with on-site presence required at least twice weekly during peak operational periods.

• Models the centre’s values at all times.

• Successful completion of a Vulnerable Sector check.